Getting Started  Set up WebcamMail   -- Video Settings   -- Compression   -- Display Information  Recording   -- Video/Audio recording   -- Mixer   -- Start recording   -- Play video/audio   -- Save video/audio file   -- Send video/audio file  Converting Files  FAQ

FAQ 1. What is the difference between 1.0 and 2.0? 2. Why does nothing happen when I click on Send button? 3. WebcamMail does not playback the video clip after I clicked on "playback" button on the toolbar. 4. How do I increase the quality of picture or audio? 1. What is the difference between WebcamMail 1.0 and 2.0? WebcamMail 2.0 adds supports to WDM video drivers and IEEE 1394 devices and DV camcorders. You can connect DV camcorder to your PC and have WebcamMail record or convert the DV video tape from your DV camcorder. 2. Why does nothing happen when I click on Send button? WebcamMail requires MAPI compliant email software to send email. Please follow the instruction to configure your email software program. If your email program doesn't support MAPI or you use webmail, i.e. Yahoo.com, you will need to save the video clip. Then add your video clip as attachment to send video mail. Netscape 5 or earlier Click on Edit Select Preferences Click on Mail & Newsgroups Select Identity Enter your name, and Email address Click on Mail Servers Click on Edit Enter the server name, such as mail.webcam123.com, and select POP3 server in Server Type. Click on OK. In "Outgoing mail (SMTP) server", type in your server name, such as smtp.email.webcam123.com. In "Outgoing mail server username", type in your username. Outlook Express You can choose to use Microsoft Outlook or Outlook Express to send video mail. If you haven't set up Outlook Express, simply press the Outlook Express icon on the taskbar and then follow the instruction to configure the software. Click on "Tools". Choose "Accounts". After the "Internet Accounts" window opens, click on the "Mail" tab. Click on the "Add" button. Choose "Mail" from the menu. Then type in your "screen name". Click on the "Next" button. Type in your E-mail "Address". (example: username@msn.com). Click on the "Next" button. In the first window, "POP3" should appear for the "Server Type". Now enter the two e-mail "Server Names"... For the "Incoming Server" (POP3), type in the POP3 server name. If you are a MSN user, please type in pop3.email.msn.com For the "Outgoing Server" (SMTP), type in the SMTP server name. If you are a MSN user, please type in smtp.email.msn.com Click on the "Next" button. Next to the "POP account name" space, type in your "Member ID" name then your "Password". If you are a MSN user, click the "radio button" next to "Log on using Secure Password Authentication (SPA)". Click on the "Next" button". Below "Internet mail account name", type in: smtp.email.msn.com Click on "OK". Security (for MSN users) Click Tools, then click Accounts. From the All tab, choose the account you wish to edit, and then click Properties. Click the Servers tab. Under Outgoing Mail Server, select the My server requires authentication check box. Set Outlook Express as Your Default Simple MAPI Client On the Tools menu, click Options. On the General tab, click Make Default next to This application is the default mail handler. Click OK. If you are a MSN user, please click here for more information. You need to know the SMTP and POP3 server addresses to set up email program. If you do not know the server addresses, please contact your ISP to obtain the information. 3. WebcamMail does not playback the video clip after I clicked on "playback" button on the toolbar. If this is your first time playing back Windows Media™ files with Windows Media Player 6.4, you can: 1. save the video clip by using the "Save" button on the toolbar 2. close WebcamMail 3. double click on the saved .wmv video clip file. Windows Media™ player will download the required codec and playback the file 4. start WebcamMail Now you can playback the recorded video clip in WebcamMail. 4. How do I increase the quality of picture or audio? Click on Setup and then select Compression tab. Select higher Data Rate to enhance the quality of your video.